As part of the 2025 Annual Scientific Conference organized by Gia Dinh People’s Hospital on August 2 at the New World Saigon Hotel, more than 2,000 delegates gathered to exchange insights, update professional advancements, and discuss future development directions in the healthcare sector.

Alongside the in-depth scientific program, a distinctive highlight of the event was the presence of an intelligent reception robot, integrated and operated on-site by Pan Robotics at the welcome area. More than just a support tool, the robot served as a symbol of innovation and practical technological application within the healthcare sector.

From the Lobby to the Academic Hallways – A Modern, Seamless Experience

Right at the entrance, the Greetingbot reception robot made an immediate impression with its friendly interface, automated greetings, and voice-interaction capabilities.

With its integrated touchscreen, the robot enabled participants to easily:

• Receive natural voice greetings

• View the conference schedule and venue map directly on the display

• Access QR codes for quick information lookup

• Navigate through the lobby and receive basic guidance through its mobile interaction features

The presence of the robot made the reception process more professional, organized, and time-efficient for both attendees and event organizers.

Technology in Action – Inspiring Innovation Within the Healthcare Sector

The reception robot solution provided by Pan Robotics goes beyond a simple technology showcase. It represents a new mindset in event organization—one in which technology is thoughtfully integrated to better serve people, even in academic environments such as medicine and scientific research.

With extensive experience in deploying robots across various industries, Pan Robotics aims to continue supporting hospitals and healthcare institutions in their digital transformation journey, moving toward a model of smart, modern, and human-centered healthcare.

One Conference, Many Perspectives on the Future

With more than 110 scientific presentations, the conference served as a bridge for knowledge exchange and medical expertise. At the same time, the combination of academic content and technological innovation elevated the overall attendee experience—highlighting a key message: the modernization of healthcare begins not only in the operating room, but also in how we organize and deliver professional medical conferences.